VOlUME 05 ISSUE 05 May 2026
Nguyen Hoang Hai
Thu Dau Mot University, Vietnam
DOI : https://doi.org/10.58806/ijsshmr.2026.v5i5n26Google Scholar Download Pdf
ABSTRACT
Improving employee job performance has become an important strategic objective for organizations operating in increasingly competitive and digitally transforming environments. In the context of rapid technological advancement and changing workplace expectations, organizations in Ho Chi Minh City, Vietnam are under growing pressure to enhance employee productivity and organizational effectiveness. This study examines the effects of work engagement, digital competence, leadership support, and work environment on employee job performance among employees working in Ho Chi Minh City. Drawing upon Job Demands–Resources Theory, Social Exchange Theory, and Human Capital Theory, the study proposes a research model explaining how psychological, technological, and organizational factors influence employee performance. A quantitative research approach was employed, and data were collected from 421 employees working across different sectors in Ho Chi Minh City. The collected data were analyzed using SPSS 26 through descriptive statistics, Cronbach’s Alpha, Exploratory Factor Analysis (EFA), Pearson correlation analysis, and multiple regression analysis. The findings indicate that all proposed independent variables positively and significantly affect employee job performance. Among these factors, work engagement demonstrates the strongest influence, followed by leadership support, digital competence, and work environment. The study contributes to the literature by integrating multiple determinants of employee performance within a unified analytical framework and providing empirical evidence from Vietnam’s rapidly developing urban economy. From a practical perspective, the findings suggest that organizations should strengthen employee engagement, improve digital capabilities, enhance leadership support, and develop supportive workplace environments to improve organizational productivity and long-term competitiveness.
KEYWORDS:Job performance; work engagement; digital competence; leadership support; work environment.
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Cite this Article:Hai, N. H. (2026). Determinants of Employee Job Performance in Ho Chi Minh City, Vietnam: The Roles of Work Engagement, Digital Competence, Leadership Support, and Work Environment. INTERNATIONAL JOURNAL OF SOCIAL SCIENCE HUMANITY & MANAGEMENT RESEARCHS, 5(5), 1155-1166. https://doi.org/10.58806/ijsshmr.2026.v5i5n26